Supervision services for insurance companies

It is well established fact that there is a dire lack of experts in the fields of technical services / engineering / technology both in insurance companies as well as in loss adjusting firms. Resultantly, insurance companies are compelled in many cases to commission loss adjusters who do not have commensurate ability and experience in the aforementioned fields. In order to fill the knowledge / experience gap in the aforementioned areas, loss adjusting firms work with various specialists on an ad-hoc basis (engineers and freelancers in various fields), whose fees are paid separately by the insurance companies. On the one hand, insurance companies are unable to screen the quality of these experts or even their necessity, and on the other hand are unable to monitor the work of the loss adjustor and the quality of information the adjuster provides the insurer with or their ability to efficiently handle the claim with the insured.

In this area, our office offers expert services with the “eyes” of an insurer in supervising the entire claim process, with specific reference to considering the necessity of appointing external experts, the quality of the information provided as well as ensuring that the claims process is managed professionally with the insured. The service is offered by an expert from our office with considerable experience and knowledge in handling commercial insurance claims, liaising with loss adjusters, engineers and policyholders alike.

Use of this service provides the insurer with peace of mind with the knowledge that its interests are being cared for “on-site” in the most efficient and professional manner.