Professional technical mediation

The vast majority of insurance claims for indemnity payments are finalised by negotiations between the parties and are not brought to court.
Nonetheless, in the last decade there has been a significant decline in the flexibility and decision-making capacity of many insurers, such that negotiation processes protract over several months or longer. A worthwhile solution in such cases is mediation, a process which is becoming increasing popular for dealing with commercial disputes.

An expert from our office, a Gome Institute approved qualified mediator who is also an experienced and professional insurance expert, solves commercial disputes in the insurance sector, predominately between insurers and policyholders in connection with insurance claims, by mediation. Mediation is especially beneficial in the sensitive situation of ongoing business relations between the insurer, the insured and the insurance agent. In this process, the expert from our office strives to achieve an amicable solution which is acceptable to all parties by a guided negotiation process between the parties.

The combination of expertise in insurance and mediation is a winning combination with the aim of reaching the most favourable outcome of commercial disputes in the insurance sector.